PLATFORM · PROSPEKT SI

A connected experience. From marketing to the salesperson.

Discover the customer service, automation, and management features that bring buyer intent closer to your team's action.

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HOW IT WORKS

One inbox for conversations. Many paths to conversion.

Every contact has an origin, a context, and a configured destination. An operator can take over, an AI can qualify, or a flow can route it.

Channel and campaign identification
Routing by salesperson or team
Service context in the history
Summary for CRM integration

Prospekt SI Connected operation

Leads Today

Camila R.I'm interested in the SUV...

Marcelo A.Motorcycle availability?

Transportes RSI want a quote for a truck

Paula L.Schedule service

AI-assisted triage

Camila R. Source: digital campaign

Qualification

Hi! I saw the SUV in the ad. Is it still available?

Hi, Camila! 👋 I can help you. Which version are you interested in, and are you planning to trade in a vehicle?

The hybrid version. I have a used car to trade in.

Interest identified · trade-in reported

Perfect. I'll forward your interest to the team with that context.

Type a message...

Super InteligenceAgent and team connected

Organized contextReady for the CRM

FEATURES

Meet the Prospekt SI ecosystem.

Modules combined according to the maturity and flow of each operation.

Customer service in a single inbox

Official WhatsApp, Instagram, Facebook Messenger, and website chat. Queues, teams, availability, history, transfers, notes, quick replies, and multimedia.

AI assistant and agents

Reply suggestions, translation, and agents that can interact with customers, follow instructions, gather information, and guide the operation. Model and tool usage is configurable.

Configurable flows

Visual editors for automations and AI steps. Different routing by channel, number, or campaign to reach the right team or agent.

Campaigns and messaging

Meta-approved templates, images, documents, buttons, variables, lists, sending pace, and reply destination. Quality monitoring and official API limits.

Scheduling and follow-ups

Follow-up scheduling with a message template and commitment logging. A conversation that moves forward before the agreed date may require manual review of the schedule.

Profiles and teams

Users with different roles, responsible for conversations, teams, availability, queues, and service history.

CRM and DMS integration

AI summary for the Motorleads/MMS environment and API/webhook capabilities. Inventory, pricing, proposal, and other CRM integrations are projects that depend on access and scope.

Reports and insights

Conversations, customer replies, queue, agents, abandonment, funnel, reports, and usage according to contracted modules and permissions.

OPERATION WITH VISIBILITY

The best salesperson needs context. The manager needs data.

Track the journey that starts in the conversation and ends at the next sales step.

Get visibility into conversations and where opportunities are going unanswered. Reports and dashboards support supervisors' daily routines.

Operational viewIllustrative indicators

Conversations Response time

MonTueWedThuFriSat

FunnelIdentify bottlenecks

TeamsTrack conversations

CampaignsSee replies per action

Connected journeyIllustrative example

Lead receivedGoogle, Meta, Instagram, or website

Received

AI identifies intentModel, price range, trade-in, and timeline

Qualified

Salesperson takes overHistory and summary available

In progress

Next contact scheduledFollow-up at the agreed time

Scheduled

NO GENERIC PROMISES

AI with configured autonomy. Humans in control.

The product can run flows and use tools, but it doesn't know inventory, financing rates, or availability by guesswork.

Pricing, vehicle, rate, calendar, and DMS data must be provided or integrated. Questions requiring negotiation, trade-in appraisal, or exceptions can go to the human team.

Talk about integrations

Super Inteligence is more than a pretty word. It's intelligence applied to operations.

The positioning brings together customer service, AI models, context, processes, and people. It is not a claim of AGI/ASI or of capabilities beyond human ones.

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